Shipping & International Orders

 

Shipping:

Orders are shipped via USPS using a flat shipping rate of $3.95. If you would like to ensure faster delivery of your package, please contact us at mkubo@bcahq.org as an additional priority fee may apply.

 

International Orders:

Please note the flat shipping rate does not apply for international orders. Orders are shipped via USPS First Class and shipping charges are based on USPS rates according to size and weight of package. We do our best to ensure your package reaches you in a timely manner, but cannot take responsibility for any delays that may occur at customs as that processing is beyond our control.

For international orders and/or inquiries please contact mkubo@bcahq.org.

 

Return Policy:

You may return most new, unopened items within 10 days of delivery for a refund. If you would like to return an item, please contact us as soon as possible.

 

Contact:

Email mkubo@bcahq.org or call (510) 809-1435.
Please feel free to drop us a line to share your thoughts. All comments welcomed.

 

Credit Card Information/Online Usage Policy:
The BCA Bookstore Online respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about you.
The BCA Bookstore Online website does not store or retain any credit card information. The BCA Bookstore Online uses a third-party provider (Paypal) whose mission is to protect consumers' online privacy and make the Internet a secure, reliable, and private place to share information and conduct business. 
The only information stored on our e-commerce web site is your name, address, and email information. We do not share or distribute any of our customer's information. Finally, we may use your personal information for our internal marketing and demographic studies, so we can consistently improve our sites to better meet our visitors' needs. We may use the information to send emails about upcoming specials and promotions. 

Safeguarding Your Personal Information:
We will only collect and use personal information in accordance with this policy to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity, accuracy and privacy of the information you have provided. In addition, we will take reasonable steps to assure that third parties to whom we transfer any personal information will provide sufficient protection of that information.

If you do not agree to this policy, please do not use the BCA Bookstore Online web site. Your continued use of our site will signify your acceptance of the changes to our Online Privacy Policy. We reserve the right to make changes in this policy at any time.